Shipping policy
Last updated: September 26, 2026
Production and dispatch
Our merchandise is made to order through fulfillment partners, including Printify. Production takes place before dispatch. Production and transit times vary by item, production partner, destination, and the shipping service selected. Refer to the information shown for your order before purchase; a transit estimate does not include production time unless it expressly says so.
Shipping charges and available services
Available destinations, shipping methods, and charges are shown at checkout for the items and address entered. Shipping charges are separate from product prices unless checkout expressly states otherwise. Not every method is available for every product or destination.
Delivery estimates and express options
Delivery dates are estimates unless an express guarantee is specifically included with the service you purchase. If an express option is offered at checkout, its displayed eligibility, price, and timing apply. Weather, carrier disruption, customs, holidays, or production issues can affect delivery. Contact us if your order is delayed; any remedy required by law or an applicable service guarantee remains available.
Delayed shipment
If we cannot ship within the timeframe represented for your order, we will notify you, provide an updated estimate when available, and offer the option to consent to the delay or cancel the unshipped merchandise for a refund, as required by applicable law. If no shipment timeframe was stated, we will follow the applicable legal deadline rather than treat the order as open-ended.
Multiple packages and tracking
Items may be produced at different facilities and arrive in separate packages on different days. When tracking is available, it will be provided in shipment notifications. A shipping label may be created before the carrier receives the package, and tracking updates may take time to appear.
Delivery address
Please check your full delivery address, apartment or unit number, postal code, and contact details before paying. Contact orders@nickdiramio.com immediately if you spot an error; an address change may not be possible after production or dispatch. PO boxes, military addresses, and remote destinations are subject to the selected provider's restrictions and may have longer transit times.
International orders
International availability is determined at checkout. Customs procedures can delay delivery. Duties, import taxes, and carrier clearance charges may be payable by the recipient if they were not collected at checkout and applicable law permits them. Any amounts collected at checkout will be identified there. Please supply any recipient information legitimately required by the destination's customs authority or carrier.
Missing, damaged, or unsuccessful deliveries
Contact us promptly about a missing or damaged shipment. We will review the order and coordinate with the fulfillment provider or carrier. Address errors or refused deliveries may result in an additional replacement charge or a partial refund where permitted by law; we will explain the available options before proceeding. See our Refund Policy for reporting requirements and remedies.
Nothing in this policy limits mandatory consumer rights or transfers responsibility to you where the law places it on us. For order assistance, email orders@nickdiramio.com.